Taking expert advice to keep growing

Dustaway Cleaning Services is a rapidly growing domestic and commercial cleaning company based in Buckinghamshire.

Having built the business based on a reputation for its trustworthy and reliable service, the founder, Marnie Logan, realised that she needed expert advice and support to take her business to the next level.

Working in partnership with the Buckinghamshire Business First Growth Programme, she has seen an increase in sales and turnover and now has a clear vision and plan for the future.

Marnie Logan started off as a cleaner at 15 years old. Having worked in the industry for a few years, she discovered that she wanted so much more and felt she had the potential to get it, setting up her own cleaning company, Dustaway Cleaning Services.

Reaching out for business support pays off

“I reached the point where I felt I needed a bit more knowledge and expert advice,” explained Marnie. “I came across Buckinghamshire Business First on Facebook, filled out a questionnaire and was contacted by a Business Adviser on the Growth Programme, Jerome Harlington. I felt positive straight away after having our first conversation. The knowledge I’ve gained is helping me massively to grow my business.”

The Growth Programme is all about helping businesses that have been established for a while and have very high growth potential to get their business to the next stage.  Buckinghamshire Business First offers business owners and managers a combination of one-to-one support, expert business masterclasses with Cranfield School of Management and investment readiness masterclasses with accountancy firm Harwood Hutton, as well as peer-to-peer networking sessions.

Take time out from the day-to-day running of the business and make tough decisions

“Dustaway is a classic example of a company that has had rapid growth from their start five years ago, but their business owner, Marnie, had reached the point where she wasn’t sure how to take the business forward,” said Jerome. “Getting to the next stage is often the hardest step. Marnie was struggling to step away from the business and let go of some of the day-to-day operations. Working with her, we’ve helped her to have the courage to take some time out and make some tough decisions.”

Over the last two years, Dustaway has already started to see some very successful results. They have hired additional cleaning staff and a marketing manager and launched new products and specialist services including upholstery and oven cleaning. They have also expanded geographically into neighbouring counties.

Marnie now takes time out to engage in business planning as a priority as part of her monthly activity. The business is firing on all cylinders and they are well on their way to realising an ambitious plan to franchise the business.

“I definitely recommend the Buckinghamshire Business First Growth Programme,” concluded Marnie. “I feel that if anybody wants to grow their business and step out of their comfort zone, it’s a really good programme to be involved with.”

How can the Growth Programme help your business?

The Buckinghamshire Business First Growth Programme helps SMEs access expert advice, business support and grants in order to accelerate growth.

For more information, visit our Growth Programme homepage.