Growing your online business

Growing your online business

Growing an online business successfully means building the operational foundations that allow you to scale without compromising customer experience.

This session is designed for businesses that are seeing increased demand and need to strengthen the way orders are processed, stored and delivered. We will explore the role of fulfilment in business growth, including when it may be time to move beyond in-house operations and consider third-party logistics (3PL) support.

The webinar will also look at warehousing considerations, from stock control and capacity planning to choosing a model that supports your sales channels and customer expectations. In addition, we will cover systems integration and why it matters when managing online sales across multiple platforms. By understanding how your website, marketplaces, inventory and fulfilment systems work together, you can reduce errors, improve visibility and create a more scalable operation. This session will provide practical insight to help businesses grow with greater confidence and control.

What you’ll learn

  • Explain the role of fulfilment, warehousing and 3PL in growth
  • Identify key stock, storage and delivery considerations at scale
  • Describe how systems integration supports efficient multichannel operations

Speaker

Barry Tong

CEO, Sol Retail

Barry Tong is the Founder and CEO of Sol Retail, a leading UK global eCommerce retailer and Amazon marketplace specialist. Since co-founding the business with his wife Katy in 2012 with just £10 and a handful of eBay listings, Barry has grown Sol Retail into a multi-million-pound enterprise and one of Amazon’s Top 100 sellers worldwide.

Today, Sol Retail supports more than 100 global brands across over 25 online marketplaces, including Amazon, eBay, Walmart and Tesco Marketplace, with ambitious plans to reach £50 million in annual turnover. Under Barry’s leadership, the company has received major recognition, including the King’s Award for Enterprise in International Trade.

Barry is a respected keynote speaker on eCommerce, international expansion, digital marketplaces and entrepreneurship. Alongside business growth, he is committed to social impact through charity partnerships and sustainable retail initiatives.


Details

Date:
30 September, 2026 - 30 September, 2026
Time:
2:00pm - 3:00pm
Price:
Free
Contact:
Business Academy (Department for Business and Trade)
[email protected]

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