This session is led by John Browning, Workforce Skills Manager at Buckinghamshire Business First, who has 20 years’ experience advising businesses on training and development issues. John will share some tips, techniques and stories from his personal experiences to help you get the best out of your employees, and avoid common (and potentially expensive) mistakes.

What will be covered?

• What is important to employees?
• Effective communication (and the perils of ineffective communication).
• Simple tools and techniques to get the best out of your staff.
• Managing difficult conversations.
• Identifying skills gaps and building capability.

Who is the event aimed at?

This workshop is aimed at those who want to lead with confidence and offers top tips for people managers. It is also useful for people looking to refresh their existing skills.

To book your place

Scroll down to the 'Book now' area below to reserve your place. A reminder email will be sent both one week and one day in advance of the event.