Responsibilities

Our Student Services Team is here to advise and assist students with financial problems, home troubles, accommodation or issues relating to your course, including

• Child Exploitation

• Safeguarding & Prevent

• Confidential matters

• Sexual health

The successful candidate will be required to:

• Provide financial, health and welfare services to students.

• Process applications for financial support, process payments and make referrals to external agencies.

• Give advice and support to students on personal matters

We will encourage you to develop new skills and expand your opportunities within the college. We are also flexible and accommodating, allowing you to be as productive as possible. While working at Buckinghamshire College Group you can also take advantage of a host of employee benefits including:

• Pension scheme – LGPS (21% employer contribution)

• 30-holiday entitlement & Additional annual leave purchase scheme

• Free onsite parking

• A wide range of learning - access to free training & continuous professional development

• Discounts in the Aylesbury Day Nursery & Aylesbury Salon Intuition

• Employee Assistance Programme (EAP)

• Cycle to work and local business employee corporate discount schemes

Here at Buckinghamshire College Group, we are passionate about helping people of all ages and abilities to achieve their learning goals and life aspirations. You will find a warm welcome at all of our campuses in; Aylesbury, Amersham and High Wycombe, where we are a thriving community of over 590 Staff and 7,000 students and we are sure that whatever your aspirations and career goals, we can help you to achieve them.

This College does one of the most important jobs in the country - educating people of all ages to help them to succeed in life and create the skills society needs. Moreover, we do it well. We have high standards, with good success rates for students and more students joining us each year.

Our staff are the most important resource that the College has in securing this success. We therefore value our staff highly and offer a competitive reward and benefits package.

We hope you will want to be part of Buckinghamshire College Group and we very much look forward to welcoming you.

Commitment to Safeguarding

BCG is committed to equal opportunities for all, safeguarding and promoting the welfare of students and staff alike; all posts are subject to enhanced DBS checks.

For more information on the role please CLICK HERE for the job description and CLICK HERE for Terms and conditions.

For more information on the role please contact HR directly.

Closing date for applications is the 16th May 2024, with interviews taking place shortly after.

We reserve the right to close this vacancy early, if we receive sufficient applications or source a suitable candidate. Therefore, if you are interested, please submit your application as early as possible.

Person Specification

Essential:

• Excellent communication skills both face to face and by telephone
• To be able to deal with types of stakeholders both internal and external
• High level of customer care skills
• High level of accuracy
• Ability to implement, maintain and develop administrative systems

Desirable:

• Ability to use own initiative
• To maintain confidentiality at all times
• Ability to problem solve
• To work as a team player with flexibility and adaptability
• Demonstrable commitment to Equality and Diversity, Child Protection, Safeguarding and Prevent showing a desire to challenge inequality and promote diversity and adhere to College Policies and Procedures.
• Ability to demonstrate values and behaviours suitable to work with children and young people
• Ability to promote and deliver outstanding customer service